WELCOME TO INSPIRED GO
Inspired Go provides specialized meal delivery services tailored to regional markets through its separate legal entities: Inspired Go Inc. for deliveries within Canada, and Inspired Go USA Inc. for deliveries within the United States. Each entity operates independently, adhering to its regional operational standards and legal requirements. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions, applicable according to the entity serving your region. Please review these terms carefully.
ACCEPTANCE OF AGREEMENT
By accessing or using our site and services, you agree to the terms and conditions outlined in this Agreement. This Agreement constitutes the entire and only agreement between you and the applicable Inspired Go entity (either Inspired Go Inc. or Inspired Go USA Inc.), and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the site, content, products, or services provided by or through the site.
SUBSCRIPTIONS
By subscribing to our Subscribe & Save service, you agree to the following terms:
1. Weekly or Biweekly Charges: You authorize Inspired Go Inc. (for Canadian customers) or Inspired Go USA Inc. (for U.S. customers), or a third-party payment processor, to charge your credit card for:
• A minimum weekly or biweekly fee, determined by your initial order selection when creating your subscription.
• A Delivery Fee, if applicable to your order, based on our pricing model (e.g., $6.95 for orders under $61).
2. Continued Authorization: You authorize us to charge your credit card for these amounts until you decide to cancel, skip, or pause your subscription.
3. Adjustment Deadlines: To skip, pause, or cancel your subscription, you must make these adjustments through your account or via live chat assistance prior to your order’s cut-off time:
• Sunday deliveries: Adjustments must be made by Wednesday before 12:59 PM MST.
• Monday deliveries: Adjustments must be made by Thursday before 12:59 PM MST.
• Tuesday deliveries: Adjustments must be made by Thursday before 12:59 PM MST.
Failure to make adjustments before the specified cutoff times will result in your payment being processed for your order, and you will receive your order as scheduled.
4. Notification of Changes: When you sign up for Subscribe & Save, you acknowledge and agree that you will be charged on a weekly or biweekly basis based on the items included in your subscription order. We will not add or remove items without notifying you through the email address associated with your account. To ensure you receive these important notifications, please add our email address to your address book to prevent emails from being filtered into your junk/promotional folder.
HEALTH AND ALLERGY DISCLAIMER
Our meals are prepared in facilities that handle common allergens. While we take precautions to minimize risk, we cannot guarantee that cross-contamination will not occur. Please consider your health needs when ordering.
PRODUCT DESCRIPTION AND ACCURACY
We strive to ensure that all details, descriptions, and prices of products appearing on the website are accurate at the time the relevant information was entered into the system. However, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information, or other content available on the site are accurate, complete, reliable, current, or error-free. Information on the site may occasionally contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).
PROMOTIONS AND DISCOUNTS
From time to time, we may offer promotional discounts, special offers, rewards, or account credits. Promotions and credits may be subject to additional eligibility, redemption, and expiration terms presented with the offer or program.
Unless otherwise stated, promotional offers and discount codes cannot be combined with each other. Eligible account credits may be used on an order where a discount code is applied, unless the terms of that promotion state otherwise.
ACCOUNT CREDITS
Inspired Go may issue account credits in connection with refunds, cancellations, customer service resolutions, rewards, referrals, promotions, or other programs. Credits may have different eligibility, redemption, and expiration rules depending on the type of credit and why it was issued. The applicable terms may be communicated when the credit is issued, through the applicable promotion or program, or in your account.
Where available, you can view your credits, their expiration dates, and your credit history in your Inspired Go account.
Credits may be used in whole or in part. Any unused eligible balance stays on your account until it is used or reaches its expiration date. If more than one eligible credit is available, credits expiring sooner may be applied first.
Credits eligible for subscription orders may be applied automatically to upcoming subscription purchases. Unless otherwise stated, subscription credits apply toward eligible meals and cannot be applied toward shipping or taxes. Credits eligible for one-time purchases may be selected at checkout where available and may be applied toward the eligible order total, including shipping and taxes.
Promotional, referral, reward, cancellation, and customer service credits may expire. Expiration periods vary by credit type, reason for issuance, or program, and the applicable expiration date will be communicated where appropriate and may be shown in your account. Referral rewards are subject to the eligibility, redemption, and expiration terms of the referral campaign in effect when the reward is issued.
Account credits - including promotional, referral, reward, cancellation, customer service, and refund-related credits - cannot be used to purchase gift cards, gift packages, or other stored value, subject to applicable law and any terms under which a credit was issued. Adding eligible products to the same order does not make excluded products eligible for credit redemption.
Purchased gift cards and other purchased stored value are separate from account credits and remain governed by their own terms and applicable law.
Credits cannot be transferred, sold, exchanged, or redeemed for cash except where required by law. Inspired Go may establish or update credit eligibility, redemption, and expiration rules from time to time, subject to applicable law and any terms communicated when a credit was issued.
USER RESPONSIBILITIES
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
INTELLECTUAL PROPERTY
The content, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary rights. Unauthorized use of any materials on the site is strictly prohibited.
LEGAL COMPLIANCE
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our site and services.
JURISDICTION AND GOVERNING LAW
The services provided under these terms are governed by the laws applicable to the entity serving your region:
For Canada: The laws of Canada and the Province of Alberta govern services provided by Inspired Go Inc.
For the United States: The laws of the State of Delaware govern services provided by Inspired Go USA Inc.
Any legal actions or proceedings arising out of or relating to these terms shall be brought exclusively in the courts of the respective jurisdiction.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall Inspired Go Inc. or Inspired Go USA Inc., as applicable, be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
• Your access to or use of or inability to access or use the services;
• Any conduct or content of any third party on the services;
• Any content obtained from the services; and
• Unauthorized access, use, or alteration of your transmissions or content.
In no event shall the total liability of Inspired Go Inc. or Inspired Go USA Inc., as applicable, for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this site or purchasing products.
If you are dissatisfied with any portion of the service, or with any of these terms, your sole and exclusive remedy is to discontinue using the service and the products.
ENTITY-SPECIFIC LIABILITY
Inspired Go operates through two distinct and legally separate entities:
Inspired Go Inc. is responsible exclusively for deliveries and operations within Canada. Any legal actions or claims arising from operations in Canada must be addressed solely to Inspired Go Inc. and are governed by the laws of Canada and the Province of Alberta.
Inspired Go USA Inc. manages all operations and deliveries within the United States. Any legal actions or claims arising from operations in the United States must be addressed solely to Inspired Go USA Inc. and are governed by the laws of the State of Delaware.
Each entity operates independently and is not responsible for the obligations, debts, or actions of the other. Customers and third parties are prohibited from seeking legal remedies from one entity for the liabilities or operational issues of the other.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Inspired Go Inc. or Inspired Go USA Inc., as applicable, and their respective directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and costs (including, but not limited to, legal fees) arising from your use of our services, your violation of these terms, or your infringement of any intellectual property or other right of any person or entity.
MODIFICATIONS TO THE TERMS
We reserve the right to modify, add, alter, or remove these terms and conditions at any time. These changes are made to accommodate shifts in market conditions impacting our business, advancements in technology, and adjustments in legal and regulatory requirements.
When you make a purchase from Inspired Go, you are bound by the policies and terms and conditions that are in effect at the time of your purchase. However, any alterations to these policies and terms and conditions that are mandated by law or government authority will supersede the previously established terms.
We are committed to ensuring that our terms and conditions remain in alignment with the evolving landscape of our industry, technology, and legal obligations while providing you with transparent and reliable service.
SEVERABILITY
If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
FORCE MAJEURE
We shall not be liable for any failure to perform our obligations under these terms where such failure results from any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.
ENTIRE AGREEMENT
These terms constitute the entire agreement between you and Inspired Go Inc. or Inspired Go USA Inc., as applicable, regarding the use of our services and supersede any prior agreements between you and us relating to your use of the services.
CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
For Canada:
• Inspired Go Inc.
• Email: info@inspiredgo.ca
• Address: 4956 52nd ST SE, Calgary AB T2B3R2
For the United States:
• Inspired Go USA Inc.
• Email: hello@inspiredgo.com
• Address: 10845 Griffith peak drive 2nd floor Las Vegas 89135
ACKNOWLEDGEMENT
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
